Frequently Asked Questions

Click on a question below to view the answer to the frequently asked questions on Mark.

General Questions

How do I submit an offer on a domain name that is listed on Mark?

We provide a large selection of premium domain names for purchase and rent on our website. Once you have decided which model is right for you, simply sign-up for a free account and submit an offer that is above the minimum reserve price.

I registered for an account, how long will it take to receive a response?

The domain name owners or their brokers do their best to respond to offers within two business days.

What are my payment options? And are there any additional fees?

Mark accepts the following payment methods:

  • Credit card up to USD $5,000
  • Wire transfer (fees vary by financial institution)
  • Escrow.com for domain name sales only (calculate escrow fees here)
*Fees are subject to change. Last updated on: September 5th, 2013.

How secure and reliable is Escrow.com?

Escrow.com is a trusted third party that collects, holds and disburses funds according to buyer and seller instructions. Escrow.com is a licensed and government regulated escrow service.

Do you provide stats for domain names?

No. Mark is not entitled to share performance information about domain names. However, in extraordinary circumstances, certain statistics may be shared at the discretion of the domain owner.

How does Mark get paid?

Mark is compensated by the domain name owners after the sale or rental agreement has been finalized.

Buying a Domain Name

How do I purchase a domain name?

Purchasing a domain name on Mark is safe and easy. Once an agreement is reached on the price, Mark will facilitate payment and transfer of ownership. We typically use Escrow.com for third party escrow services. The buyer is responsible for any transfer costs that may be required move the domain name to their registrar of choice in addition to all transaction fees at Escrow.com. To calculate Escrow fees click here.

Can I pay in installments?

Installment payments, over 6 or 12 months periods, may be available at the sole discretion of the domain owner. Inquire with the domain owner on the offer page.

What are the ongoing costs associated with owning a domain name?

As the owner, you are responsible for paying annual renewal fees charged by your registrar (usually between $10-$35 USD). Failure to pay annual fees on time could result in the loss of your domain name.

Renting a Domain Name

Why should I rent a domain name?

Whether you're building a business, starting a project or want to take your company to the next level, there are many benefits to renting a really great domain name.

  • Start your business or project with a great domain name and brand.
  • Get exclusive rights to the domain name during the rental term (Option to renew).
  • Have full control over the content on the site.*
  • Pay fixed affordable monthly payments.

How long can I rent a domain name for?

Standard rental agreements are for 6 or 12 months with an option to renew at 10% year over year.

How do I renew my rental agreement?

All rental agreements are set to auto-renew, for another one year term, 30 days before the term ends. Notifications of auto-renewal are sent to the renter 45 days and 35 days prior to term expiry date. The renter may cancel auto-renewal at anytime on the agreement's page, this action will cause the current agreement to end at the term date.

Does my rent increase over time?

Yes. Rents increase annually by 10% on their renewal date.

Is a deposit required? How much is it?

A refundable* deposit, equal to two months' rent, must be paid as soon as you accept the agreement. The deposit is refunded, provided all the terms and conditions have been met, within 15 days of your term ending.

The first month's rent is due at the end of month 1.

Can I negotiate a buyout option?

The Domain Owner may offer to Renter, at its sole discretion, an option to purchase the Domain Name for a set Purchase Price (Buyout Option).

Can someone else purchase the domain while I am renting it?

No, domain owner is entering into an exclusive rental agreement with you. Subject to terms of the Rental Agreement, and you’re in good standing, you have full exclusivity to the domain name.

Who controls the domain name? Can I transfer it to my chosen registrar?

You have control of the content on the domain name via the Domain Name Server (DNS). Domain owner will change the name servers upon your request and you may have as many sub domains (example: abc.mark.com) as you wish. The owner will maintain administrative control of the domain name and be responsible for its annual renewal costs.

Can I publish anything on the domain name I am renting?

Some types of content have been deemed inappropriate for use across our network. and there are restrictions. Examples of such content are listed in the rental agreement. If you have questions regarding whether or not your intended content is considered inappropriate, please get confirmation from the domain owner.

The Value of Domain Names

What is a premium, generic domain name?

Premium, generic domain names are high-value domain names. They are often popular terms, easy to remember and attract natural type-in traffic.

Why are premium domain names considered to be so valuable?

Domain names that are considered to be premium have the most marketing potential. Due to their short and intuitive nature they can become authoritative brands in their vertical or niche. Some examples are: CreditCards.com, BlackFriday.com and Shopping.com.

How much can I expect to pay for a premium domain name?

The price of domain names varies greatly and is dependent on a number of factors such as brandability, character length, traffic and economic trends. Many domain names sell in the range of $5,000 to $50,000 but top-tier and category-defining domain names can command price tags of millions of dollars.

At Mark, we allow you to rent domain names, which means you can get access to these valuable assets at affordable monthly rates.

The Fulfillment Process

A) Domain Name Rental Agreements

Domain name rental agreements are made between the domain name owner and the renter. Standard agreements last either 6 or 12 months.

The renter pays a two month, refundable deposit upfront which is returned 15 days after the agreement ends (subject to the Domain Name Sales and Rental Terms). The first month's rent is due one month after the deposit.

Example of domain name rental payment schedule:

An agreement to rent Domain.com for $100/month for six months is executed on March 12th and renter pays the $200 deposit on March 13th.
Monthly dues are paid by the following dates:

  • April 13th - $100 (rent for March 13th-April 12th)
  • May 13th - $100 (rent for April 13th-May 12th)
  • June 13th - $100 (rent for May 13th-June 12th)
  • July 13th - $100 (rent for June 13th-July 12th)
  • August 13th - $100 (rent for July 13th-August 12th)
  • September 13th - $100 (rent for August 13th-September 12th)

The renter has rights to use the domain name until 11:59 pm (Pacific Time) on September 12th.

B) Domain Sales Agreements

Mark practices quick and secure third party transaction procedures online through Escrow.com. Through this process, both the seller's domain name and the buyer's money are protected until the transaction is complete. The entire process typically takes between 5 to 10 business days with much of the time depending on the buyer's quick payment.

How does it work?

  1. Mark initiates the online escrow process with Escrow.com (the email address used for your Mark account will be submitted to Escrow.com).
  2. Escrow.com emails the buyer with a request to sign up and agree to the terms of the transaction.
  3. The buyer sends their payment to Escrow.com for the agreed purchase price plus the escrow fee. Click here to calculate your escrow fee.
  4. Once payment has been received in full, Mark steps in to facilitate the domain name transfer.
  5. The buyer informs Escrow.com once control of the domain name has been received.
  6. Escrow.com releases the sales proceeds.

Transferring Domain Ownership

Domain name transfer from one registrar to another.

  1. The seller sends the buyer the authorization code (a.k.a EPP transfer code) from their registrar.
  2. The buyer logs into the ‘domain transfer section’ of their registrar’s interface and inputs the auth code.
  3. The buyer’s registrar emails the seller with instructions to complete the transfer.
  4. The seller forwards the instructions to the buyer to complete.
  5. The seller’s registrar will release authority to the new registrar within 3-7 business days.
  6. The buyer’s registrar will notify the buyer when the transfer is complete and the buyer will mark the transfer as completed on the Agreement in Mark.
*For terms and conditions please refer to your lease agreement.